Privacy Policy — vavebet.eu
Your privacy matters to Vave. This Privacy Policy explains what personal data we collect when you use vavebet.eu, how we use it, who we share it with, and what rights you have over your information. We are committed to handling your data transparently and responsibly, in accordance with applicable data protection legislation. By registering an account or using our services, you acknowledge that you have read and understood this policy. For any privacy-related queries, please contact us using the details at the bottom of this page.
Data We Collect
When you use vavebet.eu, we may collect the following categories of personal data:
- Identity data — full name, date of birth, government-issued ID
- Contact data — email address, phone number, residential address
- Financial data — payment method details, transaction history
- Technical data — IP address, browser type, device identifiers
- Usage data — pages visited, bets placed, session duration
- Communication data — support chat logs and email correspondence
Legal Basis for Processing
Vave processes your personal data on the following legal bases:
- Contract performance — to provide you with our betting and casino services
- Legal obligation — to comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements
- Legitimate interests — to detect fraud, ensure platform security, and improve our services
- Consent — for optional marketing communications, which you may withdraw at any time
Cookies
vavebet.eu uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyse site traffic. You can manage your cookie preferences at any time through your browser settings or via our on-site cookie banner. Disabling certain cookies may affect the functionality of the platform.
Types of Cookies We Use
We use strictly necessary cookies (required for login and security), functional cookies (for preferences and language), analytical cookies (for traffic analysis), and marketing cookies (for personalised promotions, only with your consent).
Data Retention
We retain your personal data for as long as your account remains active and for up to 5 years after account closure, in line with our AML obligations. Technical and usage data is typically retained for 12 months. After the applicable retention period, your data is securely deleted or anonymised.
Data Sharing
Vave does not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating the platform — including payment processors, KYC verification providers, and fraud prevention services — under strict data processing agreements. We may also disclose data to law enforcement or regulatory bodies when required by law.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (subject to legal retention requirements)
- Object to or restrict certain types of processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent for marketing communications at any time
Data Security
Vave uses industry-standard 128-bit SSL encryption for all data transmissions on vavebet.eu. Access to personal data is restricted to authorised personnel on a need-to-know basis. We conduct regular security audits and apply technical and organisational measures to prevent unauthorised access, loss, or disclosure of your data.
Contact & Data Requests
To exercise any of your data rights or to raise a privacy concern, please contact us:
- Email — [email protected]
- Live chat — available 24/7 on vavebet.eu
- Postal address — as listed in our official registration documents